Video details

Humanizing Your Documentation

12.02.2017 at React Day Berlin


Carolyn Stransky (Contentful)

It’s no secret that people don’t usually read technical documentation for pleasure. Users often come to your docs when they are frustrated, disappointed and at their lowest. In this talk, we’ll discuss how the language we use affects our users and the first steps towards writing use case-driven, accessible docs.
About Carolyn: A journalist and JavaScript developer based in Berlin. Currently working as a technical writer at Contentful and teaching front end development in the evenings at ReDI School.