Towards Understanding Privacy and Trust in Online Reporting of Sexual Assault
Borke Obada-Obieh, University of British Columbia; Lucrezia Spagnolo, Vesta Social Innovation Technologies; Konstantin Beznosov, University of British Columbia
According to the United States Department of Justice, every 73 seconds, an American is sexually assaulted. However, sexual assault is under-reported. Globally, 95% of sexual assault cases are unreported, and at most, 5 out of every 1,000 perpetrators end up in prison. Online anonymous third-party reporting systems (O-TPRSs) are being developed to encourage reporting of sexual assaults and to apprehend serial offenders. This paper reports survivors’ concerns with trusting and using an O-TPRS. We conducted focus groups and interviews with 35 participants who are sexual assault survivors, support workers, or both. We asked questions related to participants’ concerns with trusting an O-TPRS. Our results suggest that participants had technological and emotional concerns that are related to survivors’ security and privacy. We provide insights into the challenges of designing O-TPRSs to increase the reporting of sexual assault.
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